December 2021 Archives

',''); } } ?>

In a day and age where business enterprises are upping the ante on digital transformation, migrating to the cloud ecosystem is a foregone conclusion. The top drivers for any cloud migration exercise include data modernization, remote access, data protection and security, productivity and efficiency, operational excellence, and cost advantage. If statistics are to be believed, then the global market for public cloud services is expected to touch $623.3 billion by 2023 (Source: Hostingtribunal.com). Also, a study by Unisys suggests that around 77% of businesses adopting cloud migration as a part of their business strategy have seen a marked improvement in their operational capabilities. Thus, it can be safely assumed that cloud migrations have turned out to be prudent decisions in the age of modernization. However, there is a word of caution! As per research by Unisys, unlike the earlier one, around one-third of cloud migrations fail to achieve their objectives. So, what could be the…
Read more

Filed under Web Hosting News by on #

Software as a Service (SaaS) refers to a unique software licensing model that has become hugely popular recently. If you remember well, once upon a time, we used to buy software packaged in a CD from the local electronics store. Those days are gone simply because software is now available over the air or the internet. Now software is offered to you with a subscription model, and the developer company takes full responsibility for maintenance and updates. This is what Software as a Service (SaaS) is all about. There are several reasons behind the popularity of the SaaS model of software development. What makes SaaS software so popular? The software as a Service (SaaS) model refers to cloud-hosted software delivered more as an internet-based service than a locally installed software. Some of the key advantages of this cloud-hosted SaaS software include the following. Cost competitive: With the cloud-hosted SaaS, you only need to pay for the resources used instead of purchasing software…
Read more

Filed under Web Hosting News by on #

Wondering what is IVR system? Want to know the benefits associated with using IVR software for your business? If yes, then you are on the right page. Keep scrolling to know the details regarding the IVR solution. What is IVR? IVR or Interactive Voice Response refers to an automated call management solution that helps initiate communication between the business and the customers with a personalized greeting followed by offering a category of menus to select the desired query. Mtalkz hosted IVR system (IVRS) allows you to personalize the service to the customers. Benefits and Features Of IVR There are various benefits associated with using an advanced, multi-level IVR software which includes: Using IVR systems helps to increase customer service efficiency. It helps to increase overall customer satisfaction by gathering the information you need from the customer, thus creating a much more efficient workflow. IVR software collects information about your customers and redirects calls to…
Read more

Filed under Web Hosting News by on #

At the recently hosted EY GCC Leadership Forum, a virtual discussion with leaders from Global Capability Centers (GCCs) across sectors and functions, the focus was on a hybrid working model in the future. In the post pandemic world, one cannot ignore the importance of a hybrid model and the need for flexibility, for both employees and employers. Flexible working has become the new currency for attracting, retaining, and motivating top talent. This emerging phenomenon also clearly comes out as part of EY’s Work Reimagined Employee Survey 2021. The survey which covered more than 16,000 employees across 16 countries including multiple industries and job roles, states that given the choice, more than half of the employee respondents (54%) would choose flexibility in ‘when’ they work. By comparison, 40% want flexibility in ‘where’ they work. On an average, employees would want to work between two and three days remotely post the pandemic. Flexibility is the master key in the return-to-work…
Read more

Filed under Web Hosting News by on #

Remote go-live represents another successful deployment of Mainsail 10 and fully hosted deployment in the cloud SEATTLE–(BUSINESS WIRE)–Please replace the release with the following corrected version due to multiple revisions. The updated release reads: PORT LAFITO NOW LIVE WITH TIDEWORKS MAINSAIL 10 Remote go-live represents another successful deployment of Mainsail 10 and fully hosted deployment in the cloud Today, Tideworks Technology Inc. (Tideworks), a full-service provider of comprehensive terminal operating system (TOS) solutions, announced that Port Lafito, managed by the GB Group has implemented Mainsail 10, Tideworks’ marine terminal operating solution. The go-live of Mainsail 10 at Port Lafito is a fully hosted TOS deployment operating on Amazon Web Services (AWS). Port Lafito is a modern, premier Panamax container port located in Haiti. The terminal went live with Mainsail 10 in spring 2021, replacing Tideworks Mainsail Vanguard that was previously deployed in…
Read more

Filed under Web Hosting News by on #

MELVILLE, N.Y.–(BUSINESS WIRE)–Verint® Systems Inc. (Nasdaq: VRNT) today announced its participation in the Barclays Global Technology, Media and Telecommunications Conference. Verint’s Chief Executive Officer, Dan Bodner, will participate in a virtual fireside chat tomorrow, December 8, 2021 at 8:35am ET. Additionally, Verint’s Chief Corporate Development Officer, Alan Roden, and Investor Relations and Corporate Development Manager, Matthew Frankel, will host one-on-one meetings with investors. Please reach out to your Barclays sales representative with any questions about the event. About Verint Systems Inc. Verint® (Nasdaq: VRNT) helps the world’s most iconic brands – including over 85 of the Fortune 100 companies – build enduring customer relationships by connecting work, data, and experiences across the enterprise. The Verint Customer Engagement portfolio draws on the latest advancements in AI and analytics, an open cloud architecture, and The Science of Customer…
Read more

Filed under Web Hosting News by on #