Nova Scotia, Canada – DemoWolf, producer of video support tutorials for the web hosting industry, today announced that effective immediately, they’ll be providing their video tutorials to web hosting companies who want them in their websites, for free.
This announcement comes on the heels of DemoWolf implementing a new business model about a year ago. At that time DemoWolf moved away from custom branding their video tutorials and selling them to web hosting companies – a service they’d offered since DemoWolf’s inception in 2005 – to instead offering a membership service whereby hosting providers could sign up to embed their video tutorials into their websites for a monthly fee.
This latest announcement however, seems to take their business model change to am entirely new level. Although there continues to be paid membership plans with more options, DemoWolf now offers a free plan that still allows companies to embed their video tutorials into the knowledgebase or support pages of their websites.
“After years of struggling to find the best model for our business, we feel we now have the formula, and the right pieces in place to continue bringing high quality video tutorials to market” says Rob Moore, president of DemoWolf. “Now every hosting company can offer our video support tutorials to their customers, absolutely free!”
The kicker as they say, is the video tutorials served through the free plan will have a short 5-10 second video ad play before the support video plays. Recognizing that DemoWolf’s members are typically web hosting providers, they will not allow ads for other web hosting or competing companies to display through their ad network. All ads will have to be approved by DemoWolf before being added to the network. In addition, ads will be a maximum of 10 seconds long, and will show a “timer” indicating when the ad will be finished and the main video can begin.
DemoWolf claims that their video support tutorials save hosting companies upwards of 80% in support costs. Instead of a hosting client calling or submitting a ticket to their hosting provider with basic questions, they can instead search for an answer online, and be presented with a video tutorial that will walk them through their solution.
DemoWolf currently has over 450 video tutorials covering many aspects of web hosting, and the most commonly asked questions by hosting customers. Topics include help videos on cPanel, Plesk, domain and DNS issues, email client setup instructions, FileZilla and other FTP client instructions, WordPress, and much more. DemoWolf also provides several free tools to help get their videos into members’ websites such as WHMCS, ClientExec, Blesta, HostBill and WordPress plugins and modules. For more information, you can contact DemoWolf by visiting their website at https://demowolf.com/contact/ or by calling their Halifax-based office at 1-902-225-7459.