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LANSING, Mich. – Liquid Web, LLC, the market leader in managed hosting services to SMBs and web professionals, is proud to announce the launch of the Liquid Web Premium Business Email product to further augment their wide portfolio of hosting products. Liquid Web’s Premium Business Email offers a fully managed email solution that includes standard features important to a professional presence, including access to email from anywhere through mobile, webmail and other mail clients but without any hardware to deploy or software to install and manage. This newest Liquid Web product serves the business customer providing feature-rich services including ample storage, high quality Spam and Virus protection and the ability to create a custom domain for professional branding.

“In a time where web hosting companies are transforming more into platform as a service type offerings, Premium Business Email will allow our customers to increase their productivity and lower their costs by not having to manage, maintain or troubleshoot their email servers,” said Joe Oesterling, CTO. “We have been fortunate to be able to service our customers for over 20 years by adapting to technology changes, and we look forward to continuing to empower our customers by providing them an additional managed hosting service like Premium Business email. Our mission is to enable our customers to focus on running their business and entrust Liquid Web with managing their hosting services.”


The Premium Business Email product augments Liquid Web’s already premium portfolio, and adds capabilities to further simplify web hosting and cloud services for it’s SMBs and the designers, developers and agencies who create for them. The feature-rich product is priced competitively and low enough in order to allow Liquid Web customers who support multiple clients to create their own revenue-generating opportunity. Premium Business Email joins other recent product announcements like the acquisition of Cloud Sites, an all-in-one platform designed for high-traffic websites, and Managed WordPress innovations, such as Image Compression, Visual comparison tool and the addition of iThemes Sync. Backed by industry-leading support, Liquid Web continues to execute on its strategic focus to simplify web hosting and cloud services, for rapidly growing businesses living, building and creating on the web and in the cloud.

About Liquid Web
Marking its 20th year anniversary, Liquid Web powers content, commerce and potential for SMB entrepreneurs and the designers, developers and digital agencies who create for them. An industry leader in managed hosting and cloud services, Liquid Web is known for its high-performance services and exceptional customer support delivering reliable, highly-available, secure and hassle-free hosting backed with a human touch. Liquid Web offers a broad portfolio designed so customers can choose a hosting solution that is hands-on or hands-off or a hybrid of the two. The company owns and manages its own core data centers, providing a diverse range of offerings spanning from bare metal servers and fully managed hosting to managed WordPress and continues to evolve its service offerings to meet the ever-changing needs of its web-reliant, professional customers. With over 32,000 customers spanning 150 countries, the company has assembled a world-class team, global data centers and an expert group of 24/7/365 solution engineers. As an industry leader in customer service*, the rapidly expanding company has been recognized among INC Magazine’s 5000 Fastest Growing Companies for ten years. Liquid Web is part of the Madison Dearborn Partners family of companies. Madison Dearborn Partners, LLC (“MDP”) is a leading private equity investment firm based in Chicago. For more information, please visit www.liquidweb.com, or read our blog posts at http://www.liquidweb.com/blog. Stay up to date with all Liquid Web events on Twitter and LinkedIn.

*2016 Net Promoter Score of 71

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(Bloomberg View) — Is the U.S. government's ban on the products of Kaspersky Lab, the Moscow-headquartered global cybersecurity company founded by Russians, a reasonable precaution or brazen protectionism? It's possible to argue either case. But whether the ban is justified is less important in the grand scheme of things than what it does to the borderless nature of the cybersecurity industry and the tech industry as a whole.
The precautionary argument is laid out persuasively in the Department of Homeland Security statement. The DHS says that "Kaspersky anti-virus products and solutions provide broad access to files and elevated privileges on the computers on which the software is installed." That's undeniably true. It also says the Russian government could "request or compel assistance" from Kaspersky; that, too, is true as far as it goes: The Kremlin can put any amount of pressure on any company with sizable Russian operations, and Kaspersky is one such company.
See also: Kaspersky Lab Offers Source Code to U.S. Government
Kaspersky Lab has offered to let the U.S. inspect its source code, but any such inspection could miss backdoors, and the source code could be changed afterwards. The U.S. government could test Kaspersky's products by putting them on a "honey server" and watching if any malicious activity ensues — but what if the Russian government is saving the Kaspersky weapon for some
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Brought to you by Data Center Knowledge
A school district in South Carolina lost access to data on close to half of the servers in its data center sometime over the summer. In what the district characterized as a ransomware attack, data on the servers was encrypted and as a result made inaccessible by its staff, Dorchester School District Two said in a statement, assuring student and staff that no personal information had been compromised.
"A thorough investigation determined this was a ransom request and there was no identity theft involved and no student or staff information had been accessed or compromised," the statement read.
After negotiations (presumably with the attackers), the district paid a $2,900 ransom to decrypt the files.
Ransomware attacks, where the attackers demand money (usually in the form of cryptocurrency) in exchange for giving the victim access to their data, have become commonplace in recent years, most of them targeting individual users. But attacks on organizations have been on the rise.
Earlier this year, two global-scale ransomware attacks targeted organizations large and small. The so-called WannaCry attack in May spread across more than 150 countries, affecting among others Britain's National Health Service. The following month, a second attack, which spread a virus called Petya, affected healthcare providers around the world, as well as companies like Maersk and FedEx.
The Dorchester school district did not specify when the
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Unplanned webhosting/server downtime can disrupt your blog, website or business. It can alienate customers/members/visitors, and damage your and your company’s reputation. It can also impact you economically, as you loose revenue if your site is down.

Unforeseen outages are unexpected events that cause instant website downtime such as hardware or software failures, webmaster or web-host errors, hacking and other malicious acts, natural disasters, network issues, and ISP maintenance. Remember, even with 99% uptime, your website will be down for 87 hours, 36 minutes per year!

There is nothing worse for a website owner to be informed by a client that his website is not working, so to prevent this and minimize downtime, you need a hosting/server monitoring service.

There is a wide range of companies offering monitoring services (both free and paid) to meet just about any budget and business need. Here are some of our favorites:

  • BasicState
    They offer a free web site uptime monitor and alert service that checks your website every 15 minutes and will send alerts by email or SMS. You also get a daily uptime report with a 14 day history.
  • UptimeRobot
    You can monitor up to 50 websites every 5 minutes for free, and receive alerts via email, SMS, Twitter, RSS or push notifications for iPhone/iPad.
  • Pingdom
    They offer a free account to monitor one website. It includes 20 SMS alerts.
  • Mon.itor.us
    This free service allows you to monitor 1 website every 30 minutes, and get alerted via IM, SMS, E-mail, or RSS.
  • InternetSeer
    They claim to be the largest website monitoring service and offer a 24x per day free service.

If you get notified by your monitoring service that your website is down, it is important to address the problem immediately and correctly.

An informative website message with an estimate of how long the site will be down, is very useful. This way, both existing and potential clients and visitors are properly informed of the problem, and how soon it will be resolved. Ask for their patience and to please come back. This is good for your personal and business image, and can help to limit financial loss.

Of course, you then have to ensure the unforeseen issue is immediately addressed and resolved without delay. Get professional help, if necessary, like your web-host’s support, or a server administrator.

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