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CAMBRIDGE, MA – IBM (NYSE: IBM) Security today released findings from a study focused on the behaviors and security risks of those new to working from home (WFH) during the COVID-19 pandemic. The study shows more than 80% of respondents either rarely worked from home or not at all prior to the pandemic, and, in turn, more than half are now doing so with no new security policies to help guide them. This shift to working from home has exposed new security risks and has left nearly 50% of those employees worried about impending cyber threats in their new home office settings.

Now that more than half of the U.S. population is working from home—and a large percentage is expected to continue to do so through the rest of 2020 and beyond—many companies may be playing catch-up as they attempt to manage the security risks of rushed remote-work models. Business activities that were once conducted in protected office environments, and monitored under specific policies, have quickly transitioned to new, and potentially less secure territory. For example, customer service agents who worked in closely managed call centers are now managing sensitive customer data at home.


As a result, IBM X-Force Red has expanded its security testing practice to help companies identify potential blind spots in the work from home world and assist them in designing secure frameworks. The practice will look at key areas including systems that risk exposure of intellectual property, client and employee data, as well as collaboration tools such as video conferencing platforms, and file sharing platforms.

“Organizations need to use a risk-based approach with work-from-home models, then reassess and build from the ground up,” said Charles Henderson, Global Partner and Head of IBM X-Force Red. “Working from home is going to be a long-lasting reality within many organizations, and the security assumptions we once relied on in our traditional offices may not be enough as our workforce transitions to new, less controlled surroundings.”

No Support for Newbies Creates Opportunity for Cybercriminals
The rapid shift to working from home has also changed the ways many organizations do business from moving face-to-face meetings to video conferencing calls to adding new collaboration tools—yet the survey showed many employees are lacking guidance, direction and policies.

Sponsored by IBM Security and conducted by Morning Consult, the IBM Security Work from Home Survey is comprised of responses from more than 2,000 newly working remotely Americans. Key findings include:

  • Confident, Yet Unprepared: 93% of those newly working from home are confident in their company’s ability to keep personally identifiable information (PII) secure while working remotely, yet 52% are using their personal laptops for work – often with no new tools to secure it, and 45% haven’t received any new training.
  • Lacking PII Guidelines: More than half have not been provided with new guidelines on how to handle highly regulated PII while working from home. This is despite more than 42% of people who manage PII as part of their regular jobs now doing so at home.
  • Policy Awareness: More than 50% of respondents don’t know of any new company policies related to customer data handling, password management and more.
  • Personal (Unprotected) Devices in Use: More than 50% of new work from home employees are using their own personal computers for business use, however 61% also say their employer hasn’t provided tools to properly secure those devices.
  • Passwords Lacking Protection: 66% have not been provided with new password management guidelines, which could be why 35% are still reusing passwords for business accounts.

Expanded X-Force Red Remote Work Security Testing Practice

X-Force Red has expanded its security testing offerings to help all organizations test and strengthen their security posture and to specifically address those that are new to remote workforces. With more than half of surveyed new work from home employees lacking the training and policies needed to secure critical business operations, this expanded practice can help organizations fill crucial security gaps.

  • Remote Work Adversary Simulation: leverage X-Force Red’s Adversary Simulation services with expanded remote work scenarios designed to test the detection and response effectiveness of remote blue teams and incident response playbooks not originally designed with a dispersed workforce in mind. These simulations can include advanced attacks targeting multi-factor authentication (MFA), VPN, and Single-Sign On (SSO) portals, compromised employee laptops or remote access credentials, ransomware on employee or BYOD devices, or the robustness of remote access controls.
  • WFH Application Penetration Testing: building on the existing X-Force Red Penetration Testing program, this expanded offering will focus on testing the security and business controls of remote access applications, collaboration tools, and call center management applications for organizations new to work from home models. This includes testing all remote collaboration tools and practices, which will consist of reviewing video conference policies and practices, file sharing controls and default settings, policies to secure sensitive meetings, procedures to help remediate meeting breaches and ensuring that applications that use PII are being deployed securely. This expansion will also include increased remote delivery of these services to address new business demands in today’s climate as well as future scenarios that arise.
  • Phishing Exercises: these exercises will focus on phishing and social engineering to pinpoint remote employees’ weaknesses. X-Force Red Social Engineering testing will simulate phishing attacks on employees, conduct social engineering and open source intelligence (OSINT) activities and provide training and recommendations based on the outcomes. Employees will be trained on how to detect and respond to a range of tactics, including email and voice phishing, the use of OSINT data and more.

To download the full report of the survey results, go to: http://newsroom.ibm.com/image/IBM_Security_Work_From_Home_Study.pdf

For more information on X-Force Red go to: IBM.com/xforcered

About IBM Security
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned IBM X-Force® research, enables organizations to effectively manage risk and defend against emerging threats. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 70 billion security events per day in more than 130 countries, and has been granted more than 10,000 security patents worldwide.

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Tokyo, Japan and Sunnyvale, CA – NEC Corporation (NEC; TSE: 6701), a leading provider and integrator of advanced IT, communications, and networking solutions, today announced a global strategic partnership with Intermedia, a leading provider of cloud-based Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. Together, NEC and Intermedia are launching NEC UNIVERGE BLUE® CONNECT, a fully integrated and born-in-the-cloud UCaaS solution, and NEC UNIVERGE BLUE® ENGAGE, a CCaaS solution for businesses of all sizes.

For 120 years, NEC has transformed communications and IT for business. With over 80 million business users worldwide, NEC is in the top three globally for installed unified communications seats and ranks No. 1 for global line shipments over the past 3 quarters.


This partnership agreement with Intermedia represents NEC’s rapid global expansion into cloud-based communications and collaboration services.

With over 1,000 employees, 125,000 business customers, and 6,600 active channel partners, Intermedia develops and delivers tightly integrated, extremely reliable, highly secure, award-winning cloud communications software. Sold primarily under private label through a large network of reseller partners and major IT distributors, Intermedia’s solutions drive the communications for businesses of all sizes – from SMB to mid-market to Fortune 1000.

NEC UNIVERGE BLUE CONNECT and ENGAGE are built on Intermedia’s innovative, proprietary technology and world-class support and will be brought to market through NEC’s robust partner ecosystem. With NEC UNIVERGE BLUE CONNECT and ENGAGE, NEC is bolstering its global cloud communications offerings to fully support customer organizations in their migration to the cloud.

“The global NEC Group continues to be committed to helping customers solve a wide array of both business and societal issues and challenges, not the least of which is building a sustainable and more efficient society through the digital transformation of business infrastructure. This partnership for the delivery of cloud-based communications, collaboration, and contact center solutions with Intermedia allows NEC and its global network of partners to build toward a brighter future with the utmost care for quality, cost, and customer service,” said Kimihiko Fukuda, Senior Vice President, NEC Corporation and President, NEC Platforms, Ltd.

“NEC is committed to helping businesses meet the demands of today’s digital workforce through our Smart Enterprise portfolio, and we recognize that enabling customer migration to the cloud is a key component,” said Paul Kievit, President and Head of NEC Enterprise Solutions EMEA and Americas. “To support this rapid migration on a global scale, NEC aimed to team up with a born-in-the-cloud partner that could provide a best-in-class, fully-integrated suite of UCaaS and CCaaS solutions.”

Ram Menghani, SVP of Product Development for NEC Enterprise Communications Technologies, further stated, “After a comprehensive review of the market, Intermedia was the clear winner. Intermedia’s UCaaS and CCaaS solutions are elegant, intuitive, and deliver a seamless experience that allows for highly reliable and secure anytime, anywhere communications. Combining this with its unique, partner-first philosophy and impeccable support and reliability – including its 99.999% guaranteed uptime service level agreements and being the only business cloud application provider to have been certified by J.D. Power for its superior 24/7 technical support now four years in a row – made Intermedia the perfect fit for NEC.”

“It’s an incredible honor to enter into this relationship with NEC – not only because they are such a trusted leader and well-respected brand in the global unified communications space, but, like Intermedia, they also put partners first,” said Michael Gold, CEO, Intermedia. “Partners serve as the trusted IT advisors to the business community, and I’m proud that we’ve built Intermedia into the leading, partner-first cloud communications software company that it is today. Our formula has been pretty simple – first, deliver highly reliable and secure, easy-to-use and manage, feature-rich cloud applications that allow users to communicate how they want, where they want, and when they want. And then, back those products with the sales, marketing, onboarding, billing, and technical support partners need so they can focus on winning more business and earning greater top-line revenue. With this focus, Intermedia has built an active partner community that is 6,600 strong and growing. By teaming with NEC, we look forward to working together to provide our UCaaS and CCaaS solutions to help drive better communications for a broader global audience.”

Introducing NEC UNIVERGE BLUE® CONNECT and NEC UNIVERGE BLUE® ENGAGE

Today, more than ever, businesses need the ability to communicate and collaborate from anywhere at any time, both internally and externally. Businesses need tools that are easy to deploy, use, and provide users with an integrated experience. NEC UNIVERGE BLUE CONNECT and ENGAGE are born in the cloud and designed specifically for businesses of all sizes and the channel partners that serve them.

NEC UNIVERGE BLUE CONNECT is a cloud-based business communications platform that combines a full-featured cloud-based phone system, chat, video conferencing, and file sync and share, all available to users through desktop, web, and mobile applications. Built on Intermedia’s born-in-the-cloud UCaaS environment, NEC UNIVERGE BLUE CONNECT is intuitive, reliable, and easy to deploy, while remaining highly scalable and extremely cost-effective. NEC UNIVERGE BLUE CONNECT helps improve the communications and collaboration of businesses while being easy for partners to sell, install, and support.

NEC UNIVERGE BLUE ENGAGE is a cloud-based contact center designed to fit business needs from the small, single channel to the large and sophisticated omni-channel environment. A dynamic CCaaS solution, it combines robust functionality with carrier-grade reliability and world-class deployment and support services. NEC UNIVERGE BLUE ENGAGE helps businesses differentiate from the competition where it matters most – the customer experience.

“This is a big move for both NEC and Intermedia. When you combine NEC’s global reach and relationship with their channel, and Intermedia’s world-class UCaaS and CCaaS offerings, you have to take notice,” said Elka Popova, Vice President, Information and Communications Technologies, Frost & Sullivan. “Now, more than ever, this gives NEC a clear path to help their customers with their cloud migration to enable much of what’s needed in today’s business environment, specifically remote work and meetings.”

About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. The NEC Group globally provides “Solutions for Society” that promote the safety, security, efficiency, and equality of society. Under the company’s corporate message of “Orchestrating a brighter world,” NEC aims to help solve a wide range of challenging issues and to create new social value for the changing world of tomorrow. For more information, visit NEC at https://www.nec.com.

About Intermedia
Intermedia is a leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), business cloud email and productivity applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to businesses and the partners that serve them. More than 125,000 business customers and 6,600 active partners rely on Intermedia’s tightly integrated suite of cloud applications that are managed through one intuitive point of control and are backed by 99.999% uptime SLAs and J.D. Power-certified 24/7 technical support. Solutions include the all-in-one cloud communications and collaboration platform Intermedia Unite®, Intermedia Contact Center, AnyMeeting® web and video conferencing, file sharing and backup, business email, security, archiving, and more.

Intermedia’s 360° approach to partner success makes it easy for channel partners to sell, set up, manage, and support the cloud while achieving strong margins and creating attractive new revenue streams through both branded, co-branded, and private label programs.

Intermedia is the only business cloud application provider to have been certified by J.D. Power for its superior 24/7 technical support four years in a row – 2016, 2017, 2018, and 2019.

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united-domains presents with rankingCoach the effective solution for SMBs to be found on Google & Co through search engine optimization. Based on individual tasks and step-by-step video tutorials, even inexperienced users can optimize their website by themselves. With rankingCoach users can compare themselves with their competitors and develop an effective and sustainable strategy. ​united-domains AG, a multiple award-winning hosting and domain service provider from Germany, chooses ​rankingCoach​ as SEO solution for its clients. The cost-effective search engine optimization promises more online presence, more visitors and therefore more sales for small and medium-sized companies. “If you create a great website with a lot of passion, you should make sure that it is visible online”, ​says Thomas Meierkord, COO rankingCoach. “Our vision is to give SMBs the opportunity to take their digital marketing into their own hands and compete with the top companies. With our application,…
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In 2020, worldwide online CDN traffic is projected to reach 252 EB per month, up from 54 EB per month in 2017 – Statista. Everyone is on the internet these days. Whether a user is performing a simple Google search or watching a video on YouTube or streaming content on Netflix or Amazon Prime, he looks for speedy content delivery to his device. Here, Content Delivery Networks (CDNs) play an integral part. CDN plays a major role in ensuring that the content is delivered as fast and quickly as possible to the user. Let’s dig deeper to know more about what is CDN and how it works. What is CDN? A CDN is a system of distributed servers or networks that deliver content like webpages, videos, images, etc. to a user, from a server closest to his geographical location. Three main factors are involved in the working of a CDN – the user’s location, website or hosting server’s location and the content delivery server’s location. How CDN works? As per a study by…
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DENVER, CO – Cologix, a network-neutral interconnection and hyperscale edge data center company, today announced it is adding a third data center in the renowned INFOMART Dallas building, the region’s preeminent carrier hotel. The new, state-of-the-art 13,200 SQF DAL3 data center will utilize Cologix’s existing Meet-Me-Room (MMR) and offer diverse fiber paths from customer cabinet/cage space to the MMR. DAL3 offers connections to Amazon Web Services® Direct Connect, Google Cloud Platform, Microsoft® Azure ExpressRoute, IBM Cloud and Oracle FastConnect.

“With a strong telecom infrastructure and low costs of doing business, the Dallas market continues to grow and thrive driven primarily by enterprise customers and network providers,” said Bill Fathers, Chairman and CEO of Cologix. “Fortune 1,000 businesses need access to the best data center and interconnections available, especially when running latency-sensitive applications and accessing cloud compute services. Cologix provides diverse and unique access unparalleled in the industry. Our new interconnection hub will support growing consumer demand for speed and capacity to support immediate access to online banking and healthcare as well as on-demand gaming and apps like Fortnite and Lyft, video and live streaming with services like Netflix, YouTube and other content delivered to smartphones and other connected devices. In addition, Dallas is one of the U.S. metro markets where carriers are in a race to build 5G networks. ”


Designed for 3kW/cabinet with higher-density configurations available up to 15 kW/cabinet, DAL3 will offer 2.25 MW of power. Located at 1950 North Stemmons Freeway, DAL3 will come on line Q1 2020 and joins the 35K SQF of the currently operational DAL1 and DAL2 facilities, bringing about 50K SQF of data center space to Dallas upon completion. Cologix’s MMR is highly connected to a diverse and unique group of more than 50 networks and direct on-ramps to all major hyperscale cloud providers.

DAL3 is another example of Cologix’s continuous investment in the expansion of interconnection hubs. Located in region’s preeminent carrier hotel in one of the most vigorous communications markets in the United States, DAL3 at the Infomart hosts the largest number of carriers out of any single building in a 900-mile radius with more than 8,700 strands of fiber running into the facility. The combination of geographic location, available carriers, abundant fiber and MMR availability makes Cologix Dallas data centers the perfect site to colocate proximity-reliant or latency-sensitive applications.

Other key features for DAL3 include:
– Best available network neutral connectivity: 53 unique networks (including to Central America) in the Cologix-controlled Meet-Me-Room. Dual fiber entrances via vaults by individual carrier to Cologix vault.
– Central location: Infomart Dallas with largest number of carriers in Southwest U.S.
– Cooling Technology: Hot aisle containment with chilled water in-row cooling technology with N+1 chillers control data center.
– Top certifications and security: SOC 1, SOC 2, HIPAA, and PCI-DSS compliant.

About Cologix Inc.
Cologix provides reliable, secure, scalable hyperscale edge data center solutions from 29 prime interconnection hubs and 5 hyperscale capacity facilities across 10 strategic North American markets. Over 1,600 leading network, managed services, cloud, media, content, financial services and enterprise customers trust Cologix to support their business critical infrastructure and connect them to customers, vendors and partners. Our dedicated, experienced local teams and scalable solutions enable us to provide industry-leading customer service and the ability to successfully support customers at the Internet’s new edge.

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SAN FRANCISCO, CA – The Linux Foundation, the nonprofit organization enabling mass innovation through open source, today announced that Mapzen, an open source mapping platform focused on the core components of map display including search and navigation, is a new Linux Foundation project.

Used by organizations such as Eventbrite, Foursquare, Mapbox, The World Bank, Snapchat, HERE Technologies, and Mapillary, Mapzen provides developers with open software and wide-ranging data sets that are customizable and easy to access. Using Mapzen, developers are able to take the open data and build vibrant maps equipped with search and routing services, augment their own libraries and also process data in real-time. This is something not available from conventional, traditionally proprietary mapping or geotracking services.

Launched by mapping industry veterans in 2013 in combination with architects, urban planners, movie makers, and video game developers, Mapzen will continue its mission to provide an open, sustainable and accessible mapping platform.

“Mapzen is excited to join the Linux Foundation and continue our open, collaborative approach to mapping software and data,” said Randy Meech, former CEO of Mapzen and current CEO of StreetCred Labs. “Shared technology can be amazingly powerful, but also complex and challenging. The Linux Foundation knows how to enable collaboration across organizations and has a great reputation for hosting active, thriving software and data projects.”

Mapzen’s services have historically seen upwards of 70,000 registered users. The project portfolio, now operated in the cloud and on-premise by a wide range of organizations, includes:

  • Tangram, a 2D/3D map rendering engine, which enables interactive visualizations in web browsers and on mobile devices. Tangram has over a thousand stars on GitHub and worked together closely with Mapzen’s Tilezen vector tile platform. These high-performance mapping components have ongoing contributions from staff members at Snapchat and HERE Technologies, among other organizations.
  • Valhalla, a routing engine that can plan trips by car, bike, foot, or public transit worldwide. Valhalla offers worldwide support for public transit, when paired with data from Mapzen’s Transitland platform. These mobility projects have ongoing contributions from staff at Mapbox, Mapillary, Interline Technologies, among other organizations.
  • Pelias, a geocoding search engine, has nearly 1,500 stars on GitHub. Pelias provides forward, reverse, and other forms of geocoding against a wide range of datasets, including Mapzen’s Who’s on First gazetteer, an openly licensed gazetteer of millions of places across the world.These search and data projects have ongoing contributions from staff at Cleared for Takeoff, the San Francisco International Airport (SFO) Museum, and the New York City Planning Department, among others.

Developers use Mapzen’s open resources and projects to create their own applications or integrate them into other products and platforms. Mapzen’s resources are all open source, so developers are able to build platforms to their liking without the restrictions of data sets put in place by other commercial providers.

“Mapzen is a high-utility technology for developers building aesthetically pleasing maps, which are increasingly important to a wide range of businesses and government agencies. Mapzen’s open approach to software and data has allowed developers and businesses to create innovative location-based applications that have changed our lives,” said Jim Zemlin, executive director at the Linux Foundation. “We look forward to extending Mapzen’s impact even further around the globe in areas like transportation and traffic management, entertainment, photography and more to create new value for companies and consumers.”

In addition to neutral governance, the Linux Foundation will align resources to advance Mapzen’s mission and grow its ecosystem of users and developers. Linux Foundation services range from helping to organize events and working groups to providing marketing support and handling IP and other legal issues as they arise.

Mapzen User Quotes:

“We’ve been using Who’s On First to help power Eventbrite’s new event discovery features since 2017,” said Simon Willison, Engineering Director at Eventbrite. “The gazetteer offers a unique geographical approach which allows us to innovate extensively with how our platform thinks about events and their locations. Mapzen is an amazing project and we’re delighted to see it joining The Linux Foundation.”

“We support Mapzen in its mission to offer open source geolocation technology for developers and organizations around the globe, and we’re happy to see that they’ve joined The Linux Foundation,” said Matt Kamen, Senior Vice President of Engineering at Foursquare. “At Foursquare, we believe that the world needs access to location tech and insights from trusted, independent platforms. Tools like those from Foursquare and Mapzen spur creativity and innovation.”

“HERE is impressed by the quality and flexibility of Mapzen tools and we are excited to see them continuing as a Linux Foundation project,” said Oliver Fink, Director at HERE XYZ. “Tangram and Tilezen are important technologies for HERE XYZ — we look forward to contributing to them and further supporting the open source mapping community.”

“At Interline, we’re proud to continue to provide professional support for many Mapzen software users in the transportation sector,” said Drew Dara-Abrams former Head of Mobility Products at Mapzen and current Principal at Interline Technologies. “Both public transit agencies and private mobility providers see great benefits to open platforms for transit data and multi-modal routing. Interline looks forward to further growing this user-base and to collaborating with others under The Linux Foundation’s umbrella.”

“We use the Mapzen toolbox every single day,” said Jon Schleuss, Data and Graphics Journalist at the Los Angeles Times. “Tangram has empowered our newsroom to make more maps faster. It has given us the ability to create amazing maps from vector data for both online and in our printed newspaper. I am excited to see the future of those tools supported by the open source community.”

“The story of Mapzen demonstrates the genius of open source software,” said Bibiana McHugh, Manager of Mobility & Location-Based Services at TriMet. “The code will continue to flourish through collaboration, community and shared resources, making it the smarter investment for government. TriMet is proud to use Pelias as part of the FTA MOD Sandbox grant project and to continue to collaborate on its development with Cleared for Takeoff.”

About Mapzen
Mapzen is an open and accessible mapping platform that focuses on the core components of geo platforms, including search, rendering, navigation, and data. Founded by map industry veterans in combination with architects, urban planners, movie makers, video game developers, artists and more, Mapzen empowers organizations of all sizes to reimagine what’s possible with cartography today. Mapzen supports the geo community through building tools and collaborating on open source mapping projects.

About the Linux Foundation
The Linux Foundation is the organization of choice for the world’s top developers and companies to build ecosystems that accelerate open technology development and industry adoption. Together with the worldwide open source community, it is solving the hardest technology problems by creating the largest shared technology investment in history. Founded in 2000, The Linux Foundation today provides tools, training and events to scale any open source project, which together deliver an economic impact not achievable by any one company. More information can be found at www.linuxfoundation.org.

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