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Singapore – Alibaba Cloud, the cloud computing arm of Alibaba Group, today launched a new suite of product offerings for the global market in the areas of cloud architecture, machine learning, Internet of Things (IoT) and security. These products will meet the needs of the retail industry in the region who are looking to digitize their operations under the New Retail concept that marks the seamless integration of online and offline. Alibaba Cloud is poised to strengthen its collaboration with customers and partners across different industries with these new offerings.

The launch of ASEAN Partner Alliance Programme is another highlight at Alibaba Cloud Summit – Infinity 2018. The alliance aspires to develop a sustainable ecosystem to empower more technology vendors, service providers, system integrators, ISVs and start-ups to accelerate their digital transformation initiatives. The program aims to recruit 150 solution partners and to train 600 sales and technology personnel in the next 12 months to fuel the growth of the ecosystem.


Derek Wang, Chief Solution Architect, Alibaba Cloud International said: “Asia Pacific is a unique market, and as a global cloud services provider with an Asian origin, we are committed to leverage our knowledge and experience to build a sustainable regional ecosystem and enrich our offerings to meet the needs of our customers in this digital age. This new suite of offering includes products that are highly efficient, cost effective, and some of them are the first of their kind in the industry.”

The new products fall into a number of inter-related categories. In relation to data technology and AI, Alibaba Cloud is launching two key products – Data Lake Analytics is an effective serverless service for customers to turn their cloud storage data into insights in Data Lake scenario; PAI is Alibaba Cloud’s proprietary machine learning platform that enables customers with limited AI background easy access to Alibaba Cloud’s AI capabilities. IoT Platform, a platform and toolkit will also be introduced to the global market.

Infrastructure and security will continue to be crucial as the fundamental consideration for enterprises undertaking cloud migration. In view of this, Alibaba Cloud will launch Anti-Bot Service, which is a software solution that protects users from online scalpers and crawlers. Hybrid Backup Recovery is a cost-effective, easy-to-use online backup service to protect critical business data while Dedicated Host provides customers with regulatory, stability and business standard requirements to enjoy a dedicated hosting service on a public cloud.

Alibaba Cloud’s partner network is an important strategic asset, as shown by the number of new offerings. With China Unicom Global, Alibaba Cloud is launching Smart Access Gateway that supports a multiple location enterprise network. Others are Apsara Stack, the next generation hybrid cloud solutions, delivered in collaboration with HPE, and Elasticsearch, which is an open source tool developed by Elastic and available on Alibaba Cloud.

“These products all have specific features that meet an identified need within the flourishing retail market in Asia Pacific region. E-commerce is witnessing considerable growth and Alibaba Cloud, leveraging Alibaba Group’s development, can offer a mature ecosystem to support the regional retail sector. Using these products will help merchants deploy their resources more effectively, and gain deeper consumer insights. The technology available can also give our consumers better protection against fraud and an improved shopping experience,” added Wang.

Alibaba Cloud invested significant resources in the global market especially Asia Pacific to support the region’s digital transformation, offering a larger range of solutions to local businesses and SMEs. Last month, the company launched the second Availability Zone and the first cloud based Anti-DDoS Scrubbing Center in Malaysia, providing customers with new levels of protection against DDoS attacks.

The new products and solutions will all be demonstrated at the Alibaba Cloud Summit – Infinity 2018.

About Alibaba Cloud
Established in 2009, Alibaba Cloud (www.alibabacloud.com), the cloud computing arm of Alibaba Group, is among the world’s top three IaaS providers according to Gartner, and the largest provider of public cloud services in China, according to IDC. Alibaba Cloud provides a comprehensive suite of cloud computing services to businesses worldwide, including merchants doing business on Alibaba Group marketplaces, start-ups, corporations and government organizations. Alibaba Cloud is the official Cloud Services Partner of the International Olympic Committee.

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KUALA LUMPUR, Malaysia – Alibaba Cloud, the cloud computing arm of Alibaba Group, today announced the launch of their second availability zone (“Availability Zone B”) in Malaysia to expand its cloud footprint and bolster its cloud capacity, serving increasing customer demand locally and in the region. The new zone complements Availability Zone A which was launched last year in heightening cloud security and ensuring business continuity through resilient cloud infrastructure.

Alibaba Cloud will also continue to invest in Malaysia by setting up the first cloud based Anti-DDoS Scrubbing Center in August. The center will mitigate risks and offer customers the highest level of protection against stronger DDoS attacks. The new center will feature a variety of security functions including Anti-DDoS Pro, a service that defends against all types of DDoS attacks.


“I welcome Alibaba Cloud’s effort to further support and enhance Malaysia’s digital economy. The world moves ever closer towards e-commerce and we see a considerable surge in demand by local industries to participate in this new economy on a global platform. Malaysia is now pushing ahead with efforts to strengthen its infrastructure with a view towards making access to the Internet a basic human right and categorising facilities which enhance access to broadband as a public utility. The success of our trade on a global platform with assistance of companies like Alibaba Cloud depends on an efficient Internet environment. The advanced technology afforded by Alibaba Cloud opens new opportunities, which I believe will quite substantially benefit Malaysia in its efforts to raise competition and efficiency in this new industry,” said Gobind Singh Deo, Malaysia’s Minister of Communications and Multimedia.

In addition to ensuring high availability and resiliency, Availability Zone B offers payment hardware security modules (HSM), elastic computing, database, networking and monitoring services. It is also certified for SAP hosting, the German-based global market leader in enterprise application software.

“Alibaba Cloud is committed to bringing elastic, scalable and secure cloud products and services to our Malaysian customers. The launch of our Availability Zone B and Anti-DDoS Scrubbing Center will enable us to offer even greater security and choice for our customers. At the same time, the launch will facilitate knowledge sharing with local enterprises and talents on how to use Alibaba Cloud technology to achieve a highly secure and resilient cloud infrastructure,” said Kenny Tan, Malaysia General Manager at Alibaba Cloud.

These new developments in Malaysia come on the back of a number of initiatives by Alibaba Cloud. Earlier this year, the company announced the collaboration with Malaysia Digital Economy Corporation (MDEC) in the Malaysia City Brain Initiative to create a smart city powered by AI and big data.

About Alibaba Cloud
Established in 2009, Alibaba Cloud (www.alibabacloud.com), the cloud computing arm of Alibaba Group, is among the world’s top three IaaS providers according to Gartner, and the largest provider of public cloud services in China, according to IDC. Alibaba Cloud provides a comprehensive suite of cloud computing services to businesses worldwide, including merchants doing business on Alibaba Group marketplaces, start-ups, corporations and government organizations. Alibaba Cloud is the official Cloud Services Partner of the International Olympic Committee.

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SAN ANTONIO, TX – Rackspace® announced it has acquired RelationEdge®, a full-service Salesforce Platinum Consulting Partner and digital agency that helps clients engage with their customers from lead to loyalty by improving business process, leveraging technology, and integrating creative digital marketing.

Software-as-a-service (SaaS) applications like Salesforce® are a growing component of many companies’ digital transformation journey. With this acquisition, Rackspace expands its ability to be a preferred partner for managing a customer’s complete application portfolio through continuous transition to modern technologies, including SaaS applications. Rackspace has built one of the industry’s broadest portfolios of IT services and expertise across applications, data, security, and infrastructure.


“We have acquired RelationEdge in response to the growing demand we’re hearing from customers,” said Gerard Brossard, EVP and general manager of Rackspace Application Services. “Enterprise and midmarket companies are increasingly deploying SaaS applications to enhance business processes across many departments, from sales and marketing to customer service, operations, HR, and finance. These applications are powerful, but also complex to implement and costly to continually keep up-to-date. RelationEdge further extends Rackspace’s unrivaled portfolio and expertise to help companies navigate and operate in the world of ever-changing IT.”

“The line between managed services and professional services is blurring. Enterprise customers want a trusted advisor who can help them navigate their end-to-end digital transformation journey as they adopt next generation SaaS environments” said Michelle Bailey, Group Vice President, General Manager and Research Fellow, IDC. “Rackspace’s acquisition of RelationEdge addresses this enterprise customer need and fits the evolving company strategy to be a leading IT services provider.”

Based in San Diego, CA where it was founded in 2013, RelationEdge has since opened offices in a dozen cities across the U.S. It is a growing and profitable business with 125 employees. Rackspace intends to operate the business with considerable independence under its current leadership and the RelationEdge brand, which is well known and respected among Salesforce’s leaders and customers.

“We are very proud of what we’ve built,” said Matt Stoyka, RelationEdge founder and CEO. “We’re also excited about what we still can achieve in this fast-growing market by joining forces with Rackspace. The two companies are a great fit culturally as both differentiate themselves through exceptional customer service. RelationEdge’s Process First, Technology Second® approach perfectly complements Rackspace’s approach to provide unbiased expertise across all leading technologies and to deliver the best-fit solution for each customer’s unique needs.”

“We are happy to see Rackspace and RelationEdge come together,” said Kori O’Brien, Senior Vice President, North America Alliances & Channels at Salesforce. “RelationEdge has been a valuable partner in the Salesforce ecosystem. The combination of RelationEdge’s unique process-first approach to solving business problems, and Rackspace’s transformation and technology expertise, will allow both companies to provide greater service and solutions to fuel customer success.”

Both companies are privately held, with Rackspace owned by affiliates of certain funds of Apollo Global Management, LLC and certain co-investors. RelationEdge was owned by its founders, its regional market leaders, and Tide Rock Ventures. Financial details are not being disclosed.

About Rackspace
Rackspace is a leading provider of IT as a service in today’s multi-cloud world. It delivers expert advice and integrated managed services across applications, data, security and infrastructure, including public and private clouds and managed hosting. Rackspace partners with every leading technology provider, including Alibaba, AWS, Google, Microsoft, OpenStack, Oracle, SAP, and VMware. The company is uniquely positioned to provide unbiased expertise on which technologies will best serve each customer’s needs. Rackspace was named a leader in the 2018 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide and has been honored by Fortune, Glassdoor and others as one of the best places to work. Based in San Antonio, Texas, Rackspace serves more than 140,000 business customers, including most of the Fortune 100, from data centers on five continents. Learn more at rackspace.com.

About RelationEdge
RelationEdge is a Salesforce Platinum Consulting Partner and Digital Agency that helps companies implement, customize and integrate Salesforce, and provides ongoing services and support to continually adapt the platform to meet changing business requirements. RelationEdge uses marketing and technology to get from lead to loyalty. For more information, please visit relationedge.com.

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The spending on data center infrastructure hardware in India is expected to reach $2.7 billion this year, up 2.6% from a year before, as per the leading analyst firm Gartner. The data center infrastructure hardware is divided into three segments: Servers, External controller based storage, and Enterprise network equipment. The growth in spending on data center infrastructure hardware will be driven by the rise in spending on the enterprise networking equipment. As companies modernize their wide area network (WAN) and local area network (LAN) infrastructure to support the digital transformation initiatives, the spending on enterprise networking equipment will grow by 10%, from $1.31 million in 2017 to $1.44 million in 2018. “Digital business initiatives are forcing infrastructure and operations leaders in India to adopt a hybrid IT infrastructure model that can deliver reliable, innovative and cost-effective solutions to the business in a timely manner,” said Santhosh Rao,…
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LAS VEGAS – Switch and Rackspace today announced a new agreement to deliver Rackspace private cloud solutions and connectivity to managed public cloud solutions on AWS, Azure and Google in Switch’s highly secure and reliable Tier 5® Platinum data center PRIME locations. The agreement builds on Rackspace’s Fanatical Everywhere and Pay-As-You-Go Private Cloud services that allow customers to run private clouds in any data center, with a consumption and billing model similar to that for public clouds.

Switch and Rackspace customers will receive multiple benefits including:

  • The Industry’s Top-Rated Data Centers – Switch’s Tier 5® platinum data centers not only encompass the resiliency and redundancy in other data center ratings systems, but also evaluate more than 30 additional key elements, such as long-term power system capabilities, the number of available carriers, and 100-percent use of renewable energy.
  • On-Demand Private Cloud Solutions – Customers will have access to Rackspace private cloud solutions which provide customers with unparalleled flexibility using an on-demand delivery model that can be hosted in Switch’s Tier 5 data centers.
  • Global Cloud Connections – RackConnect®, Switch SUPERLOOP® and Public Cloud On-Ramps enable customers to connect with low latency to Rackspace’s managed solutions on the leading public clouds, combining the security of traditional colocation with the flexibility of the cloud.
  • Enhanced Security – By combining Rackspace Managed Security (RMS) solutions and Switch’s Tier 5® Platinum data centers, customers can attain unparalleled physical and cyber security to protect workloads across their various IT environments.
  • Management of Data and Applications – Rackspace provides managed services for the leading databases, enterprise applications in the Oracle and SAP ecosystems, and applications for ecommerce, digital marketing, and web content management.

“We see customers running more and more applications, and increasingly complex ones, on multiple IT platforms,” said Rackspace CEO Joe Eazor. “As part of a customer’s digital transformation, they are asking us for hybrid solutions delivered as a service in their corporate data centers or in colocation facilities like the highly secure Tier 5® Platinum data centers that Switch operates. We’re excited that our collaboration will enable Rackspace and Switch to serve that customer need.”

“Today, we are making it easier for customers with complex needs to have highly secure, reliable, and easy-to-use solutions,” said Switch founder and CEO Rob Roy. “Rackspace offers a holistic IT portfolio across managed public clouds, private clouds, and managed data, applications and security. It pulls together technology in a way that no other company can, and it does so wherever it makes the most sense for the customer. We’re looking forward to helping customers navigate their digital transformation journey together.”

Switch Tier 5® Platinum data centers PRIME locations include Las Vegas, Nevada, Tahoe-Reno, Nevada, Grand Rapids, Michigan and Atlanta, Georgia. To find out how to get Switch and Rackspace joint solutions, please email rackspace@switch.com.

About Switch
Switch (NYSE: SWCH), the technology infrastructure corporation headquartered in Las Vegas, Nevada is built on the intelligent and sustainable growth of the internet. Switch founder and CEO Rob Roy has developed more than 500 issued and pending patent claims covering data center designs that have manifested into the company’s world-renowned data centers and technology solution ecosystems. Visit switch.com for more information.

About Rackspace
Rackspace is a leading provider of IT as a service in today’s multi-cloud world. It delivers expert advice and integrated managed services across applications, data, security and infrastructure, including public and private clouds and managed hosting. Rackspace partners with every leading technology provider, including Alibaba, AWS, Google, Microsoft, OpenStack, Oracle, SAP, and VMware. The company is uniquely positioned to provide unbiased expertise on which technologies will best serve each customer’s needs. Rackspace was named a leader in the 2017 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide and has been honored by Fortune, Glassdoor and others as one of the best places to work. Based in San Antonio, Texas, Rackspace serves more than 140,000 business customers, including most of the Fortune 100, from data centers on five continents. Learn more at www.rackspace.com.

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Jakarta, Indonesia – Alibaba Cloud, the cloud computing arm of Alibaba Group, today announced the commencement of operations for its first data center in Indonesia. The data center is the first global public cloud platform in the country that will now provide a local choice for Indonesian businesses, particularly SMEs and startups, by offering a powerful, reliable and cost-effective cloud product and services. Alibaba Cloud’s data center will also help Indonesian customers with low latency or data residency requirements to store and process data within the country.

The data center will offer a comprehensive suite of cloud products and services ranging from elastic computing, database service, networking, security and middleware to analytics and big data. This full range of Alibaba Cloud’s solutions will satisfy the surging needs of local enterprises across a range of industries including e-commerce, media, Fintech, gaming, logistics, transportation and manufacturing. In particular, the big data service “MaxCompute”, a big data platform that allows users to store and process massive amounts of structural data to levels as high as terabyte or even petabyte, will bring sophisticated data intelligence services such as data processing, analytics and machine learning to Indonesian businesses, empowering data-driven innovation and business transformation.


“As the only global cloud services provider originating from Asia, we are uniquely positioned with cultural and contextual advantages to provide innovative data intelligence solutions and computing capabilities to customers across this region,” said Alex Li, General Manager of Asia Pacific, Alibaba Cloud.

The launch of the data center is part of Alibaba Cloud’s ongoing commitment to support the Indonesian government’s initiative to create 1,000 startups by 2020. For SMEs and startups, access to scalable and affordable cloud services are essential to accelerate their growth. By migrating IT infrastructure to Alibaba Cloud, these growing firms can leverage the available powerful cloud services to scale rapidly, accelerate innovation and reduce cost. They can expand their geographic reach through Alibaba Cloud’s established global network to support international operations and better compete in global trade.

In order to incubate a local internet-related ecosystem, Alibaba Cloud also announced that it will bring the Alibaba Cloud Certified Professional (“ACP”) program to Indonesia. Within a year, the program aims to train 300 and certify 100 cloud-savvy professionals in Indonesia, providing both entrepreneurs and local talent with knowledge regarding the best-in-class technology in cloud computing, big data and security.

“Alibaba Cloud has always been at the forefront of driving the future of data intelligence, and we are dedicated to making our technology as inclusive as possible within the markets we operate. By providing a full range of cutting edge cloud solutions and combining this with our expertise, we can assist Indonesian SMEs, government, and enterprises to integrate advanced cloud technology into their daily operations to drive innovation and thrive in the digital age,” said Raymond Ma, Head of Alibaba Cloud ASEAN & ANZ.

Alibaba Cloud already has a proven track record of helping Indonesian internet companies to innovate their business on cloud, including Tokopedia, GTech Digital Asia, Dwidaya Tour, and Yogrt.

Tokopedia, one of the largest online marketplaces in Indonesia, currently runs over 20 core applications and various kinds of managed services on Alibaba Cloud. The company is also leveraging Alibaba Cloud’s AI solutions to gain insights from its huge data sets and to improve its customer experience.

Another successful example is GTech Digital Asia. The company is using Alibaba Cloud’s solutions ranging from elastic computing services to relational database to support its omni-channel e-commerce platform. The newly launched data center will further help GTech Digital Asia to meet the data residency requirement.

The Indonesia data center adds to Alibaba Cloud’s data centers in 17 regions worldwide. Alibaba Cloud has a dedicated team of solutions architects and professional consultants in Indonesia to provide services from cloud consulting to after-sales support.

For more information on products and services, go to:
https://www.alibabacloud.com/campaign/indonesia-DC/launch

For more information on Alibaba Cloud Certified Professional program, go to:
https://www.alibabacloud.com/support/certification

About Alibaba Cloud
Established in 2009, Alibaba Cloud (www.alibabacloud.com), the cloud computing arm of Alibaba Group, is among the world’s top three IaaS providers according to Gartner, and the largest provider of public cloud services in China, according to IDC. Alibaba Cloud provides a comprehensive suite of cloud computing services to businesses worldwide, including merchants doing business on Alibaba Group marketplaces, start-ups, corporations and government organizations. Alibaba Cloud is the official Cloud Services Partner of the International Olympic Committee.

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