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CAMBRIDGE, MA – IBM (NYSE: IBM) Security today released findings from a study focused on the behaviors and security risks of those new to working from home (WFH) during the COVID-19 pandemic. The study shows more than 80% of respondents either rarely worked from home or not at all prior to the pandemic, and, in turn, more than half are now doing so with no new security policies to help guide them. This shift to working from home has exposed new security risks and has left nearly 50% of those employees worried about impending cyber threats in their new home office settings.

Now that more than half of the U.S. population is working from home—and a large percentage is expected to continue to do so through the rest of 2020 and beyond—many companies may be playing catch-up as they attempt to manage the security risks of rushed remote-work models. Business activities that were once conducted in protected office environments, and monitored under specific policies, have quickly transitioned to new, and potentially less secure territory. For example, customer service agents who worked in closely managed call centers are now managing sensitive customer data at home.


As a result, IBM X-Force Red has expanded its security testing practice to help companies identify potential blind spots in the work from home world and assist them in designing secure frameworks. The practice will look at key areas including systems that risk exposure of intellectual property, client and employee data, as well as collaboration tools such as video conferencing platforms, and file sharing platforms.

“Organizations need to use a risk-based approach with work-from-home models, then reassess and build from the ground up,” said Charles Henderson, Global Partner and Head of IBM X-Force Red. “Working from home is going to be a long-lasting reality within many organizations, and the security assumptions we once relied on in our traditional offices may not be enough as our workforce transitions to new, less controlled surroundings.”

No Support for Newbies Creates Opportunity for Cybercriminals
The rapid shift to working from home has also changed the ways many organizations do business from moving face-to-face meetings to video conferencing calls to adding new collaboration tools—yet the survey showed many employees are lacking guidance, direction and policies.

Sponsored by IBM Security and conducted by Morning Consult, the IBM Security Work from Home Survey is comprised of responses from more than 2,000 newly working remotely Americans. Key findings include:

  • Confident, Yet Unprepared: 93% of those newly working from home are confident in their company’s ability to keep personally identifiable information (PII) secure while working remotely, yet 52% are using their personal laptops for work – often with no new tools to secure it, and 45% haven’t received any new training.
  • Lacking PII Guidelines: More than half have not been provided with new guidelines on how to handle highly regulated PII while working from home. This is despite more than 42% of people who manage PII as part of their regular jobs now doing so at home.
  • Policy Awareness: More than 50% of respondents don’t know of any new company policies related to customer data handling, password management and more.
  • Personal (Unprotected) Devices in Use: More than 50% of new work from home employees are using their own personal computers for business use, however 61% also say their employer hasn’t provided tools to properly secure those devices.
  • Passwords Lacking Protection: 66% have not been provided with new password management guidelines, which could be why 35% are still reusing passwords for business accounts.

Expanded X-Force Red Remote Work Security Testing Practice

X-Force Red has expanded its security testing offerings to help all organizations test and strengthen their security posture and to specifically address those that are new to remote workforces. With more than half of surveyed new work from home employees lacking the training and policies needed to secure critical business operations, this expanded practice can help organizations fill crucial security gaps.

  • Remote Work Adversary Simulation: leverage X-Force Red’s Adversary Simulation services with expanded remote work scenarios designed to test the detection and response effectiveness of remote blue teams and incident response playbooks not originally designed with a dispersed workforce in mind. These simulations can include advanced attacks targeting multi-factor authentication (MFA), VPN, and Single-Sign On (SSO) portals, compromised employee laptops or remote access credentials, ransomware on employee or BYOD devices, or the robustness of remote access controls.
  • WFH Application Penetration Testing: building on the existing X-Force Red Penetration Testing program, this expanded offering will focus on testing the security and business controls of remote access applications, collaboration tools, and call center management applications for organizations new to work from home models. This includes testing all remote collaboration tools and practices, which will consist of reviewing video conference policies and practices, file sharing controls and default settings, policies to secure sensitive meetings, procedures to help remediate meeting breaches and ensuring that applications that use PII are being deployed securely. This expansion will also include increased remote delivery of these services to address new business demands in today’s climate as well as future scenarios that arise.
  • Phishing Exercises: these exercises will focus on phishing and social engineering to pinpoint remote employees’ weaknesses. X-Force Red Social Engineering testing will simulate phishing attacks on employees, conduct social engineering and open source intelligence (OSINT) activities and provide training and recommendations based on the outcomes. Employees will be trained on how to detect and respond to a range of tactics, including email and voice phishing, the use of OSINT data and more.

To download the full report of the survey results, go to: http://newsroom.ibm.com/image/IBM_Security_Work_From_Home_Study.pdf

For more information on X-Force Red go to: IBM.com/xforcered

About IBM Security
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned IBM X-Force® research, enables organizations to effectively manage risk and defend against emerging threats. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 70 billion security events per day in more than 130 countries, and has been granted more than 10,000 security patents worldwide.

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London, UK and Amsterdam, Netherlands – Leaseweb UK, a leading hosting and cloud services company, today announces the official opening of a new data center facility in Slough, Berkshire to expand its service offering in the UK. Leaseweb currently has a capacity of 200KW and will service new as well as existing customers hosted at its LON-11 and LON-12 facilities in central London.

The new facility is the third addition to Leaseweb’s data center locations in the UK and is undertaken in partnership with storage and information management services company Iron Mountain Incorporated (NYSE:IRM), which acquired Leaseweb’s sister company EvoSwitch in 2018. In joining an important UK connectivity hub in the home counties, Leaseweb UK will offer competitively priced colocation services to a wider customer base and expanded Disaster Recovery (DR) services to existing customers including service management software specialist TOPdesk.


The growth in adoption of data-driven strategies to derive business value has led to increased demand for as-a-service offerings such as those provided by Leaseweb UK. Gartner has predicted that ‘by 2025, 80% of enterprises will migrate entirely away from on-premises data centers’, in favour of colocation and cloud hosting solutions.

Eltjo Hofstee, Managing Director of Leaseweb UK comments: “Leaseweb’s expertise in these areas puts us in a strong position to leverage this trend and help businesses position their workloads based on their needs, from colocation, to dedicated servers or to being a hybrid cloud service partner. Adding a facility in Slough enables us to tap into one of the biggest connectivity hubs in the UK outside of London, therefore enhancing our ability to deliver according to these needs.”

In addition to Slough, Leaseweb operates data centers in London, Amsterdam, Frankfurt, Washington DC, New York, Atlanta, Chicago, Phoenix, Los Angeles, San Francisco, Seattle, Dallas, Miami, Singapore, Hong Kong and Sydney.

About Leaseweb
Leaseweb is a leading Infrastructure as a Service (IaaS) provider serving a worldwide portfolio of 17,500 customers ranging from SMBs to Enterprises. Services include Public Cloud, Private Cloud, Dedicated Servers, Colocation, Content Delivery Network, and Cyber Security Services supported by exceptional customer service and technical support. With more than 80,000 servers under management, Leaseweb has provided infrastructure for mission-critical websites, Internet applications, email servers, security, and storage services since 1997. The company operates 19 data centers in locations across Europe, Asia, Australia and North America, all of which are backed by a superior worldwide network with a total capacity of more than 5.5 Tbps. Leaseweb offers services through its various subsidiaries, which are Leaseweb Netherlands B.V. (“Leaseweb Netherlands”), Leaseweb USA, Inc. (“Leaseweb USA”), Leaseweb Asia Pacific PTE. LTD (“Leaseweb Asia”), Leaseweb CDN B.V. (“Leaseweb CDN”), Leaseweb Deutschland GmbH (“Leaseweb Germany”), Leaseweb Australia Ltd. and Leaseweb UK Ltd.

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Burlington, Canada – HostPapa, Inc., a leading Canadian cloud services provider specialized in web hosting solutions and cloud services for small and medium businesses (SMBs), is continuing its growth strategy by acquiring certain assets of HostLabs, the infrastructure and cloud brand, previously owned by Add2Net, Inc., alongside other supporting brands.

This marks the seventh brand acquired by HostPapa in the past twelve months as part of the company’s expansion strategy, which has already seen customers from Lunarpages, PacificHost, and Santa Barbara Web Hosting join the HostPapa family.


Founded in 1999, HostLabs has been providing premium hosting solutions for organizations of all sizes, including governments, eCommerce & SaaS technology businesses, and web development/marketing agencies with enterprise-level needs. Other assets in the acquisition include security brand SecureLive. The acquisition of HostLabs continues to strengthen HostPapa’s position in the United States market, and further builds upon its capabilities to provide solutions for larger organizations.

“We welcome all the HostLabs customers to the HostPapa family and look forward to providing each of them with excellent customer support through our dedicated PapaSquad team,” said HostPapa CEO, Jamie Opalchuk. Commenting on the acquisition, he added: “Through this acquisition we strengthen our commitment to providing both SMBs and larger organizations across the world, and specifically in the market in the United States, with market-leading cloud-based solutions, supported by robust technology and world-class technical support.”

For HostLabs customers, the acquisition provides access to enhanced infrastructure and a wide portfolio of fully-featured cloud services, backed by expert customer service ー multilingual, available 24/7 by phone, email or chat ー and powered by renewable green energy. In order to ensure a seamless and hassle-free transition, HostPapa will prioritize upgrading all the newly acquired customers’ infrastructure, along with enhancing their current support coverage and potential portfolio of services.

About HostPapa
HostPapa (www.hostpapa.com) based in Burlington, Ontario, Canada, is a web hosting and cloud services provider for small businesses across the globe that started its journey in 2007. HostPapa is committed to providing a complete array of enterprise-grade solutions to every business owner. These services, traditionally out of reach to smaller businesses, are offered in a one-stop-shop, making it quick and easy for customers to select the services they need to grow. HostPapa backs these offerings with 24-7 award-winning multi-lingual customer support provided by the PapaSquad team of experts.

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Tokyo, Japan and Sunnyvale, CA – NEC Corporation (NEC; TSE: 6701), a leading provider and integrator of advanced IT, communications, and networking solutions, today announced a global strategic partnership with Intermedia, a leading provider of cloud-based Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions. Together, NEC and Intermedia are launching NEC UNIVERGE BLUE® CONNECT, a fully integrated and born-in-the-cloud UCaaS solution, and NEC UNIVERGE BLUE® ENGAGE, a CCaaS solution for businesses of all sizes.

For 120 years, NEC has transformed communications and IT for business. With over 80 million business users worldwide, NEC is in the top three globally for installed unified communications seats and ranks No. 1 for global line shipments over the past 3 quarters.


This partnership agreement with Intermedia represents NEC’s rapid global expansion into cloud-based communications and collaboration services.

With over 1,000 employees, 125,000 business customers, and 6,600 active channel partners, Intermedia develops and delivers tightly integrated, extremely reliable, highly secure, award-winning cloud communications software. Sold primarily under private label through a large network of reseller partners and major IT distributors, Intermedia’s solutions drive the communications for businesses of all sizes – from SMB to mid-market to Fortune 1000.

NEC UNIVERGE BLUE CONNECT and ENGAGE are built on Intermedia’s innovative, proprietary technology and world-class support and will be brought to market through NEC’s robust partner ecosystem. With NEC UNIVERGE BLUE CONNECT and ENGAGE, NEC is bolstering its global cloud communications offerings to fully support customer organizations in their migration to the cloud.

“The global NEC Group continues to be committed to helping customers solve a wide array of both business and societal issues and challenges, not the least of which is building a sustainable and more efficient society through the digital transformation of business infrastructure. This partnership for the delivery of cloud-based communications, collaboration, and contact center solutions with Intermedia allows NEC and its global network of partners to build toward a brighter future with the utmost care for quality, cost, and customer service,” said Kimihiko Fukuda, Senior Vice President, NEC Corporation and President, NEC Platforms, Ltd.

“NEC is committed to helping businesses meet the demands of today’s digital workforce through our Smart Enterprise portfolio, and we recognize that enabling customer migration to the cloud is a key component,” said Paul Kievit, President and Head of NEC Enterprise Solutions EMEA and Americas. “To support this rapid migration on a global scale, NEC aimed to team up with a born-in-the-cloud partner that could provide a best-in-class, fully-integrated suite of UCaaS and CCaaS solutions.”

Ram Menghani, SVP of Product Development for NEC Enterprise Communications Technologies, further stated, “After a comprehensive review of the market, Intermedia was the clear winner. Intermedia’s UCaaS and CCaaS solutions are elegant, intuitive, and deliver a seamless experience that allows for highly reliable and secure anytime, anywhere communications. Combining this with its unique, partner-first philosophy and impeccable support and reliability – including its 99.999% guaranteed uptime service level agreements and being the only business cloud application provider to have been certified by J.D. Power for its superior 24/7 technical support now four years in a row – made Intermedia the perfect fit for NEC.”

“It’s an incredible honor to enter into this relationship with NEC – not only because they are such a trusted leader and well-respected brand in the global unified communications space, but, like Intermedia, they also put partners first,” said Michael Gold, CEO, Intermedia. “Partners serve as the trusted IT advisors to the business community, and I’m proud that we’ve built Intermedia into the leading, partner-first cloud communications software company that it is today. Our formula has been pretty simple – first, deliver highly reliable and secure, easy-to-use and manage, feature-rich cloud applications that allow users to communicate how they want, where they want, and when they want. And then, back those products with the sales, marketing, onboarding, billing, and technical support partners need so they can focus on winning more business and earning greater top-line revenue. With this focus, Intermedia has built an active partner community that is 6,600 strong and growing. By teaming with NEC, we look forward to working together to provide our UCaaS and CCaaS solutions to help drive better communications for a broader global audience.”

Introducing NEC UNIVERGE BLUE® CONNECT and NEC UNIVERGE BLUE® ENGAGE

Today, more than ever, businesses need the ability to communicate and collaborate from anywhere at any time, both internally and externally. Businesses need tools that are easy to deploy, use, and provide users with an integrated experience. NEC UNIVERGE BLUE CONNECT and ENGAGE are born in the cloud and designed specifically for businesses of all sizes and the channel partners that serve them.

NEC UNIVERGE BLUE CONNECT is a cloud-based business communications platform that combines a full-featured cloud-based phone system, chat, video conferencing, and file sync and share, all available to users through desktop, web, and mobile applications. Built on Intermedia’s born-in-the-cloud UCaaS environment, NEC UNIVERGE BLUE CONNECT is intuitive, reliable, and easy to deploy, while remaining highly scalable and extremely cost-effective. NEC UNIVERGE BLUE CONNECT helps improve the communications and collaboration of businesses while being easy for partners to sell, install, and support.

NEC UNIVERGE BLUE ENGAGE is a cloud-based contact center designed to fit business needs from the small, single channel to the large and sophisticated omni-channel environment. A dynamic CCaaS solution, it combines robust functionality with carrier-grade reliability and world-class deployment and support services. NEC UNIVERGE BLUE ENGAGE helps businesses differentiate from the competition where it matters most – the customer experience.

“This is a big move for both NEC and Intermedia. When you combine NEC’s global reach and relationship with their channel, and Intermedia’s world-class UCaaS and CCaaS offerings, you have to take notice,” said Elka Popova, Vice President, Information and Communications Technologies, Frost & Sullivan. “Now, more than ever, this gives NEC a clear path to help their customers with their cloud migration to enable much of what’s needed in today’s business environment, specifically remote work and meetings.”

About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. The NEC Group globally provides “Solutions for Society” that promote the safety, security, efficiency, and equality of society. Under the company’s corporate message of “Orchestrating a brighter world,” NEC aims to help solve a wide range of challenging issues and to create new social value for the changing world of tomorrow. For more information, visit NEC at https://www.nec.com.

About Intermedia
Intermedia is a leading Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), business cloud email and productivity applications provider hyper-focused on delivering easy-to-use and secure communication and collaboration solutions to businesses and the partners that serve them. More than 125,000 business customers and 6,600 active partners rely on Intermedia’s tightly integrated suite of cloud applications that are managed through one intuitive point of control and are backed by 99.999% uptime SLAs and J.D. Power-certified 24/7 technical support. Solutions include the all-in-one cloud communications and collaboration platform Intermedia Unite®, Intermedia Contact Center, AnyMeeting® web and video conferencing, file sharing and backup, business email, security, archiving, and more.

Intermedia’s 360° approach to partner success makes it easy for channel partners to sell, set up, manage, and support the cloud while achieving strong margins and creating attractive new revenue streams through both branded, co-branded, and private label programs.

Intermedia is the only business cloud application provider to have been certified by J.D. Power for its superior 24/7 technical support four years in a row – 2016, 2017, 2018, and 2019.

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A critical vulnerability has been found in millions of Exim servers which once exploited can enable potential attacker to run arbitrary code with root privileges. All versions of Exim servers up to and including 4.92.1 that accept TLS connections are vulnerable, according to Exim team. “The vulnerability is exploitable by sending a SNI ending in a backslash-null sequence during the initial TLS handshake. The exploit exists as a POC,” wrote Exim in a recent advisory. The Exim team on September 4 published a warning on OSS Security mailing list regarding the security bug that was affecting Exim. On Friday, the team released the version 4.92.2 to address the critical issue. This vulnerability in the Exim server (CVE-2019-15846) was discovered in July by a security researcher called “Zerons”. It allows an unauthenticated attacker to take advantage of the TLS ServerName Indicator and use this to send malicious code on servers that accept TLS connections. The Exim software is a mail…
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One.com (‘the Group’), a leading European provider of web hosting services and domain names to a combination of private customers, small-to-medium enterprises (‘SMEs’) and small-office home-offices (‘SOHOs’), has today announced the acquisition of Digital Garden for an undisclosed consideration. This follows the acquisition of One.com by international private equity firm, Cinven in February 2019. Established in 2014, Digital Garden is one of Norway’s leading web hosting businesses. Digital Garden was formed through the merger of UniWeb and FastName – both founded in the early 2000s – and provides domain names, web hosting and email hosting as well as a number of add-on products predominantly to SMEs. Since their merger to form Digital Garden, both UniWeb and FastName are marketed as separate brands today. Digital Garden currently has three datacentres in Oslo, around 100,000 domain names and approximately 40,000 active customers. The combination of One.com and Digital Garden…
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