businesses

WELWYN GARDEN CITY, UK – Secura are delighted to announce a partnership with workload security specialist, HyTrust, to offer HyTrust DataControl virtual machine level encryption to customers as a service on flexible, monthly terms.

Fully managed by Secura, HyTrust DataControl can be delivered as either a stand-alone solution or as part of Secura’s comprehensive Web Protect online security suite.


Many data encryption technologies will only encrypt on a platform level, or premium license editions of software would need to be purchased to access encryption, making them expensive options to implement, with lengthy minimum contract terms.

DataControl allows encryption at rest to be applied on a per virtual machine basis, so only those specific parts of a platform that hold sensitive or regulated data need to be encrypted, making it incredibly cost-effective for businesses to implement and protect their data.

DataControl also works with very little of the performance impact that is traditionally associated with data encryption. It offloads AES encryption operations to the AES-NI extensions integrated into the Intel Xeon CPUs in Secura’s hypervisor hosts, minimising the overhead of encryption operations on platform performance.

About Secura
Secura supports business critical applications and services with secure, scalable, high performance cloud hosting. Following a management buy-in in 2014, Secura has grown rapidly. Our Virtual Private Cloud platform is designed to offer the commercial flexibility that modern businesses need to support their applications, services and customers. This technology is underpinned by a total commitment to the very highest levels of service and support from our ISO 20000 accredited service desk team.

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AUSTIN, TX – Kayako, a leader in customer support software, today announced that ESW Capital has acquired the company to further invest in creating a unified support experience centered around an integrated chat platform.

The modern buyer expects immediate responses across any channel they decide to communicate to the businesses they engage. Businesses are finding it difficult to ensure a consistent, unified approach to customer service that spans chat, social, email and phone. Kayako solves this problem by pulling all communications into one simple view, providing data and analytics regarding the customer’s journey – then allowing the customer support agent to immediately respond via a messaging engine that can respond across a variety of channels. Kayako’s platform is extremely scalable and priced well below that of our competitors, making us the top choice for companies of all sizes.


When Kayako started in 2001, customer support technology was clunky and frustrating. They turned boring, confusing software into a user experience that customers and staff love. From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service.

“Real-time messaging and multichannel support have become the expectations of today’s buyers. By pulling together the critical components of customer communication into one platform, Kayako enables companies to connect with their customers on a more personal level while providing the ultimate real-time service. They created a platform that brings simplicity, transparency, and efficiency to support teams around the world,” said Andy Tryba, the new CEO of Kayako. “Our platform combines the best features of software like Intercom and Zendesk into one, highly effective, tool. Companies can simplify their operational platforms and dramatically lower their cost, by using Kayako’s single powerful solution.”

ESW is thrilled to work with the 131,000 support professionals using Kayako’s scalable customer service platform. We are committed to continuing the mission to improve communication and transparency for the millions of customers they support on a daily basis.

DCS Advisory acted as the exclusive financial advisor to Kayako.

About Kayako
Kayako is a simple to use, integrated customer service platform that will truly connect you to your customers in a personal way. Combining our best in class chat platform with robust helpdesk and shared inbox functionality – Kayako helps companies manage customer conversations across all channels, improving customer satisfaction and creating a strong foundation to build upon for their customer success goals. www.kayako.com

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Vilnius, Lithuania – With a focus on individuals as well as small businesses, Lithuanian-based web hosting company Hostens has introduced a VPN service. Hostens VPN service is safe, fast, and reliable. Furthermore, it is available in three continents: Europe, North America, and Asia.

As a significant part of everyday applications is unsafe, according to Hostens CEO Arvydas Strausas, Virtual Private Network (VPN) is used to ensure users’ private browsing, online privacy and security, while they communicate over the internet.


“We use plenty of various applications each day. In fact, not all of them are secure. At the end of the day, insecure browsing can end with a theft of our passwords or other personal information. Basically, the VPN service is one of the most reliable solutions to protect ourselves from it”, – sums up Mrs Strausas.

Ad networks track their potential customers from site to site, internet providers log the pages they have visited, while hackers target internet users if there is even a slightest possibility to do that. When using the VPN service, the internet traffic is encrypted, thus making it unreadable. Therefore, such data as your location or information about sites visited cannot be tracked. Based on the expertise of online security professionals, VPN service puts another layer of protection and significantly reduces the number of criminal actions on the internet.

Hostens VPN encrypts traffic with AES-256. Also, this system does not require complicated and time-consuming set-up processes.

About Hostens
Hostens is a division of Lithuanian company “Interneto Vizija” which was founded in 2003 and has quickly grown to serve more than 100,000 clients across Europe. Thanks to loyal customers and their referrals, the company had become the largest web hosting provider in Lithuania by 2005. By combining affordable and scalable options with enterprise-level technology, Hostens is able to supply its customers with web hosting, VPS services, VPN service, and domain registration. Combining strong technical background of “Interneto Vizija”, Hostens operates a geographically convenient data center located in Vilnius, Lithuania (the geographic midpoint of Europe). Hostens data center is built and maintained according to TIER III international standard.

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Rzeszow, Poland – HostBill, a billing and automation software for IT industry, has just announced new integration with leading marketing automation provider: MailChimp. With the new module HostBill users can integrate their HostBill store and customer data with MailChimp account.

MailChimp module enables to move all existing customer information and automatically subscribe new customers from HostBill to the selected MailChimp customer list. The integration allows HostBill customers to easily add personalized or dynamic content into their email campaigns by assigning the client registration field values from HostBill to MailChimp merge fields. The integration also allows to assign clients to the interest groups in a MailChimp list – to help target the customers with precision. The shopping cart data and client orders from HostBill can also be reflected in MailChimp to help increase the relevance of marketing activities, create targeted campaigns and send personalized notifications.


HostBill has recently started to rapidly grow their integration portfolio – the MailChimp module is the ninth module introduced to HostBill this year. Along with MailChimp, HostBill has launched the CrashPlan Pro module, which enables to sell cloud backup services and reseller CrashPlan accounts. Earlier in 2018, the company presented two SSL modules: GlobalSign and Comodo integrations, FraudLabsPro and Amazon Lightsail modules and Gateway per Client, WebHooks and Payment Links apps.

About HostBill
HostBill is a powerful and flexible, all-in-one automation, billing, client management and support platform for online businesses. HostBill handles all aspects of running a successful online business, from client acquisition, through invoicing and payment collection, automated service provisioning and management, to customer service and support. Extensive range of advanced features, multitude of modules and apps and integration with various various control panels, domain registrars, payment gateways, order pages, client panels and more, make it the most comprehensive solution on the market for Hosting, Cloud/IaaS/VPS Solutions Providers, Domain name and SSL Resellers around the globe to automate and manage their online businesses.

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HOPKINTON, MA – Dell EMC introduces its Virtual Edge Platform (VEP) family, the first-to-market software-defined wide area network solution (SD-WAN) with the new Intel® Xeon® D-2100 processor, to help speed digital transformation by connecting the enterprise edge to the cloud via universal Customer Premise Equipment (uCPE). The new virtualized solutions will enhance or displace expensive fixed-function access hardware.

As a leading use case, the Dell EMC VEP provides next-generation access to the network via SD-WAN. By enhancing WAN operations and economics, service providers and enterprise customers can drive growth, strengthen competitive differentiation and improve the end-user experience.


“There is a real need among service providers and enterprises to update network operations to address distributed and cloud-based applications and capitalize on changing economics enabled by cloud models,” said Tom Burns, senior vice president, Networking & Service Provider Solutions. “By infusing Open Networking into access networks to the cloud with the Virtual Edge Platform family, Dell EMC can help customers modernize infrastructure and transform operations while automating service delivery and processes.”

To control costs, reduce complexity and enable scalability for growth, many service providers and enterprises are modernizing infrastructure, not only in the data center, but out to the network edge, including branch offices. Using software-defined architecture, Open Networking and virtualization to improve network access, organizations can accelerate their digital transformation goals to take advantage of new market opportunities more quickly, flexibly and efficiently.

Dell EMC VEP4600 – Bringing Open Networking to the enterprise edge

Built with advanced intelligence for network virtualization and software-defined architecture, the Dell EMC VEP4600 provides an open Intel® architecture-based platform to support multiple simultaneous virtual network functions (VNF). Numerous proprietary physical devices can be consolidated into this single uCPE while maintaining the high performance levels needed to host many. The modular design includes room to grow with front panel expandability so the platform can be easily upgraded or serviced in the field as needed.

The VEP 4600 is powered by the new Intel Xeon D-2100 product family, Intel® QuickAssist Technology (Intel® QAT), and Data Plane Development Kit (DPDK). These features help optimize compute resources and provide efficiency for growing security workloads.

The Intel Xeon D-2100 product family’s performance, power and form factor have been tuned for higher performance-per-watt for SD-WAN and uCPE. It delivers more than 1.5x faster CPU performance1, up to 2x improvement in packet processing, 2x memory bandwidth and up to 4x memory capacity2. These processors enable complex packet processing and other scale-out workloads with responsiveness and low latency.

The cost- and power-efficient Dell EMC VEP4600 expands upon Dell EMC’s Open Networking initiative that offers customers choice and the ability to protect their investment. The Dell EMC VEP platform provides the performance, programmability and time-to-delivery to rapidly adapt new service requirements such as routing, firewalling and deep-packet inspection. These additional VNFs can be added to the VEP by customers and/or Dell EMC in the future if needed.

For large operators and enterprises with multiple locations, Dell EMC can help smooth procurement, deployment and support through its global manufacturing scale, logistics and services with a single point of contact and accountability.

Accelerating SD-WAN adoption with validated solutions

To help service providers speed time to market and enterprises simplify deployments, Dell EMC offers three validated solutions using the VEP4600. These solutions provide turnkey SD-WAN capabilities with pre-validated and pre-integrated configurations combining Dell EMC infrastructure and support services with industry-leading SD-WAN software from Silver Peak Systems, VeloCloud Networks and Versa Networks. Architected and tested to Dell EMC standards, these offerings enable customers to quickly deploy cost effective SD-WAN solutions or managed services.

Dell EMC
Dell EMC, a part of Dell Technologies, enables organizations to modernize, automate and transform their data center using industry-leading converged infrastructure, servers, storage and data protection technologies. This provides a trusted foundation for businesses to transform IT, through the creation of a hybrid cloud, and transform their business through the creation of cloud-native applications and big data solutions. Dell EMC services customers across 180 countries – including 98 percent of the Fortune 500 – with the industry’s most comprehensive and innovative portfolio from edge to core to cloud.

1 Based on Dell projections comparing preliminary SIR performance projections on Intel® Xeon® D-2183IT against measured performance on Intel® Xeon® D-1581.
2 Up to 512GB memory capacity vs Intel® Xeon® D-1500 product family at 128GB.

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Jakarta, Indonesia – Alibaba Cloud, the cloud computing arm of Alibaba Group, today announced the commencement of operations for its first data center in Indonesia. The data center is the first global public cloud platform in the country that will now provide a local choice for Indonesian businesses, particularly SMEs and startups, by offering a powerful, reliable and cost-effective cloud product and services. Alibaba Cloud’s data center will also help Indonesian customers with low latency or data residency requirements to store and process data within the country.

The data center will offer a comprehensive suite of cloud products and services ranging from elastic computing, database service, networking, security and middleware to analytics and big data. This full range of Alibaba Cloud’s solutions will satisfy the surging needs of local enterprises across a range of industries including e-commerce, media, Fintech, gaming, logistics, transportation and manufacturing. In particular, the big data service “MaxCompute”, a big data platform that allows users to store and process massive amounts of structural data to levels as high as terabyte or even petabyte, will bring sophisticated data intelligence services such as data processing, analytics and machine learning to Indonesian businesses, empowering data-driven innovation and business transformation.


“As the only global cloud services provider originating from Asia, we are uniquely positioned with cultural and contextual advantages to provide innovative data intelligence solutions and computing capabilities to customers across this region,” said Alex Li, General Manager of Asia Pacific, Alibaba Cloud.

The launch of the data center is part of Alibaba Cloud’s ongoing commitment to support the Indonesian government’s initiative to create 1,000 startups by 2020. For SMEs and startups, access to scalable and affordable cloud services are essential to accelerate their growth. By migrating IT infrastructure to Alibaba Cloud, these growing firms can leverage the available powerful cloud services to scale rapidly, accelerate innovation and reduce cost. They can expand their geographic reach through Alibaba Cloud’s established global network to support international operations and better compete in global trade.

In order to incubate a local internet-related ecosystem, Alibaba Cloud also announced that it will bring the Alibaba Cloud Certified Professional (“ACP”) program to Indonesia. Within a year, the program aims to train 300 and certify 100 cloud-savvy professionals in Indonesia, providing both entrepreneurs and local talent with knowledge regarding the best-in-class technology in cloud computing, big data and security.

“Alibaba Cloud has always been at the forefront of driving the future of data intelligence, and we are dedicated to making our technology as inclusive as possible within the markets we operate. By providing a full range of cutting edge cloud solutions and combining this with our expertise, we can assist Indonesian SMEs, government, and enterprises to integrate advanced cloud technology into their daily operations to drive innovation and thrive in the digital age,” said Raymond Ma, Head of Alibaba Cloud ASEAN & ANZ.

Alibaba Cloud already has a proven track record of helping Indonesian internet companies to innovate their business on cloud, including Tokopedia, GTech Digital Asia, Dwidaya Tour, and Yogrt.

Tokopedia, one of the largest online marketplaces in Indonesia, currently runs over 20 core applications and various kinds of managed services on Alibaba Cloud. The company is also leveraging Alibaba Cloud’s AI solutions to gain insights from its huge data sets and to improve its customer experience.

Another successful example is GTech Digital Asia. The company is using Alibaba Cloud’s solutions ranging from elastic computing services to relational database to support its omni-channel e-commerce platform. The newly launched data center will further help GTech Digital Asia to meet the data residency requirement.

The Indonesia data center adds to Alibaba Cloud’s data centers in 17 regions worldwide. Alibaba Cloud has a dedicated team of solutions architects and professional consultants in Indonesia to provide services from cloud consulting to after-sales support.

For more information on products and services, go to:
https://www.alibabacloud.com/campaign/indonesia-DC/launch

For more information on Alibaba Cloud Certified Professional program, go to:
https://www.alibabacloud.com/support/certification

About Alibaba Cloud
Established in 2009, Alibaba Cloud (www.alibabacloud.com), the cloud computing arm of Alibaba Group, is among the world’s top three IaaS providers according to Gartner, and the largest provider of public cloud services in China, according to IDC. Alibaba Cloud provides a comprehensive suite of cloud computing services to businesses worldwide, including merchants doing business on Alibaba Group marketplaces, start-ups, corporations and government organizations. Alibaba Cloud is the official Cloud Services Partner of the International Olympic Committee.

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