IBM Cloud Hands German Users Control of Their ...

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IBM Cloud wants to make sure that what happens in Germany stays in Germany, at least as far as its European customers' data is concerned. Starting next month, the cloud provider will institute new security measures at its Frankfurt data center that will restrict access to all data stored in the facility to EU-based IBM employees. These employees will also review, approve, or deny all access by non-EU based employees.
In addition, clients using IBM Cloud's dedicated environments in Frankfurt will review and approve all non-EU access requests to their content whenever an issue, support or otherwise, requires such access. In those cases, access will be temporary, and the client will be notified when the access is ended. Logs tracking access will be available to the client.
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Over time, the company said, this support model will be expanded to include IBM's full cloud architecture stack in Frankfurt, taking in infrastructure, AI, data, analytics, DevOps, and more. Beginning in 2018, German users will be offered full encryption — at rest and in-transit — with keys that will remain in possession of the customer.
Reading between the lines, this means that Big Blue has all but locked access to client accounts on Frankfurt servers for everyone outside Europe, including its own employees in the US.
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